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Q: Do I need an appointment to consign items?
A: You may stop in anytime we are open for consignment of bridal gowns. All other items that are taken in by purchasing outright will need to be within the specified selling days and hours. If you have information or a receipt on the gown purchase, this will help save you time in store. You may also pre-read the consignment contract on the Consign/Contract page to be familiar with it.
Q: What item do you consign?
A: We only consign bridal gowns. All other items may be accepted and purchased outright by Formally Yours for resale. Any bridal gown, from formal to informal, of all sizes and price ranges may be accepted.
Q: How should I bring my gown in?
A: Items must be clean and on a hanger. Boxed gowns will not be accepted, though you are welcome to un-box it at home to ensure it is still in sell-able condition. Gowns must be odor free, wrinkle free, and have no stains, holes, missing buttons, broken zippers, or tears or torn seams; They must be in new or like-new and resale-ready condition. We do not do any cleaning, mending, steaming, or repairs.
Q: How do you come up with the selling price?
A: All resale prices will be determined to achieve fair and affordable prices for buyers, and will agreed upon by both consignor and Formally Yours. All Dresses are priced below retail value, with a approximate price of 25% off of new with tag or without tag and approximately 50% off of used.
Q: How much do I get paid once it sells?
A: Formally Yours will issue checks for 50% of the selling price after the items have sold. Checks will be issued on the second and fourth Tuesday of each month and will be mailed to the address provided on this contract.
Q: What if I change my name, address, or phone number?
A: Just give us a call or stop in and we will be happy to update your information.
Q: What if my bridal gown doesn't sell?
A: If your item does not sell, upon contract end you will be contacted by phone after your item has been removed from the sales floor. You may stop in after that time to retrieve your item or sign a new contract.
If you move or change numbers, it is your responsibility to notify us.
Q: Can I renew my consignment contract if it doesn't sell?
A: If you wish to consign for another 90 days thereafter, you will receive 40% of the resale price agreed upon at that time.
Q: I could get more if I sold it myself online, why?
A: The price is based on a value we feel is fair to both you and a buyer of pre-loved bridal gowns. In a sense, you are renting a space to find a buyer who wants the same style, color, and size dress you once loved. We also offer buyers a safe, reliable, and friendly environment to view and try on these pre-loved items, promote and market you items online, and also must take into consideration supplies, credit card processing, and sales taxes.
Q: Will my price go down if you have sales or promotions?
A: No. Bridal gowns will not be discounted or included in any sales that may take place within Formally Yours.
Q: What if I change my mind and want my bridal gown back?
A: If you wish to pull your consigned item from our store before the contract end date, a 5% fee (based on the set sales price of the item) will be due at pick-up.
Q: Are there other fees associated with Formally Yours?
A: No. There is no fee to have us look at items, consign items or pick up items that do not sell, only if you wish to pull your bridal gown out of contract early.
Q: How often do you accept new inventory?
A: Our inventory changes as often as people come in to sell/consign or shop. We will purchase new inventory daily, depending on the acceptability of the item and the current need in the store.
Q: What if you don't accept my item?
A: Formally Yours will inspect items for flaws, cleanliness, and suitability for the store’s needs. Items for resale must be in current style and in clean and acceptable condition, ready for resale. If the item is not accepted due to cleanliness or repair, you are more than welcome to bring the item back once remedied.
Q: Are prices set negotiable?
A: Consignment prices are somewhat negotiable. We must be comfortable with the resale price buyers are getting a fair price on pre-loved items, and you must be comfortable with the amount you receive if it sells. If no information or receipt is available, we will do an online search for more information and similar pricing.
Q: How will I be paid?
A: You will be paid by check after the item sells. Checks will be printed and mailed out on the second and fourth Tuesday of each month.
Q: Can I pick up my check?
A: You are welcome to pick up your check if you have called to check the status of your gown and find it has sold. You must inform the store at that time that you wish to pick it up, though the check will still only be available for pick up on the second and fourth Tuesday of each month.
Q: Can someone return my gown after they purchase it?
A: No. All sales are final. Because we have to pay your share of the sale, we are not able to accept returns on consigned items, so that's one less thing for you to worry about!
Q: May I ship you my items?
A: No. We need the seller in person to gather information and enter into our system. We will not consign any items by shipment.
Q: If I have someone else bring my items in for me, can I still get paid?
A: No. The person bringing in the items to sell will be the person entered into our system for payment.
Q: What if I don't pick up my dress, or can't get back in to do so?
A: From the date of consignment contract, items must be picked up within 120 days (within 30 days of contract end date) or become property of Formally Yours. If you wish to have someone else pick it up for you, you must call to give us a name of the person you gave permission to and assigned to pick up for you. They will need to show ID and sign the contract as the responsibly party, along with their phone number.
Q: I've tried selling my items online myself, and now with you. What do I do with them if no one buys them?
A: We have a large number of great not-for-profit organizations and thrift shores in the area! You are welcome and encouraged to research and find one that you may want to donate your items to!